State hearing on CenturyLink's service outage Dec. 9

Unable to attend? Email comments/questions 

State regulators will hold a public hearing at 6 p.m. Monday, December 9 in Friday Harbor as part of their investigation into CenturyLink's 10-day voice and data service outage in the San Juan Islands last month. The hearing takes place in the Legislative Building at 55 Second Street, Friday Harbor and will  be livestreamed via the San Juan County website

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How to contact CenturyLink

As of Monday, November some CenturyLink customers experienced problems with their service. Anyone with concerns should contact CenturyLink directly at:

Jan Kampbell
Public Relations & Market Development Manager Western Washington

jan.kampbell@centurylink.com

Office 253-851-1416

Cell 253-549-5499

The county is working on obtaining information on the economic impacts to businesses and other organizations due to outage. An online survey is posted at www.sanjuandem.net/outage. County Director of Emergency Management (DEM) saya, "There is no promise of outside help from the state or federal government at this time, but gathering this data is the first step towards gauging the impact and possibly requesting support."

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